Application doesn't work

• [label:app_e]SMARTCATALOG application for iOS does not boot.
• [label:app_e]Video cannot be played.
• [label:app_e]A message “Communicating with server” appears at the start of the application, and the operation is not completed.
• [label:app_e]The “loading…” indications continues to be displayed, and the content will not open.