SMART CATALOG

[label:app_e]The Play button becomes the Pause button when clicked. However, the time indicator does not change (total time remains displayed).

Check for the following possible causes.

・Blocking by security software
・Failure of the video recorder (hardware or driver) on the device

If the video is not played back after these possible causes have been eliminated, check the video.
Contact Customer support and be ready to provide detailed information.