[label:code_e]This device ID is already registered by other user. Please contact administrator. (L002)

Appears when a different account has been used to log in from the device.Contact your administrator and request him/her to deactivate the device.The administrator should deactivate the device as follows.

1. Start the Smart Catalog application and then click the “i” button in the upper left part of the screen. Request the user to confirm that the correct SmartCatalogID is displayed.

2. Open the “User List screen” on the CMS, enter the SmartCatalogID in the device ID item, and then click the “Search” button.

3. Click the searched “Login ID” of the user to transition to the Update User screen.

4. Click the “Delete” button to the right of the “Device” item and then proceed to “Confirm” and “Done.”This completesdeactivation.